Last Updated: 07.07.2026
These Terms and Conditions (“Terms”) govern (1) your use of sparklescale.com (the “Site”), and (2) any SEO, GEO/AI strategy, paid media, or related consulting services (“Services”) provided by SparkleScale (“SparkleScale,” “we,” “us,” or “our”), a business based in Toronto, Ontario, Canada.
By using the Site or engaging our Services, you (“Client,” “you”) agree to these Terms. If you do not agree, please do not use the Site or engage our Services.
PART A WEBSITE TERMS OF USE
A1. Use of the Site
The Site and its content (including but not limited to text, graphics, frameworks, audits, and branding) are provided for informational purposes about SparkleScale’s Services. You may not copy, scrape, republish, or reuse Site content for commercial purposes without our written permission.
A2. No Professional Advice via the Site
Content on the Site (blog posts, guides, resources) is provided for general informational purposes only and does not constitute personalized SEO, marketing, or legal/financial advice. Your specific situation may require different strategies than what’s described generally on the Site.
A3. Third-Party Links
The Site may link to third-party tools or resources (e.g., Google, Ahrefs, Meta). We are not responsible for the content, accuracy, or practices of third-party sites.
A4. Site Availability
We do not guarantee the Site will be available, uninterrupted, or error-free at all times.
PART B CLIENT SERVICES TERMS
These terms apply once you engage SparkleScale for paid Services (e.g., SEO strategy, GEO/AI strategy, audits, paid media), whether via a signed proposal, invoice, or written agreement referencing these Terms.
B1. Scope of Services
Services will be described in a proposal, statement of work, or invoice provided to you. Any changes to scope (additional pages, deliverables, or platforms) may require a revised quote and timeline.
B2. No Guaranteed Results
SEO, GEO/AI visibility, and paid media performance depend on factors outside our control, including but not limited to search engine and AI platform algorithm changes, competitor activity, industry conditions, and your own site’s technical health and content decisions. SparkleScale does not guarantee specific rankings, traffic levels, AI citation frequency, lead volume, or revenue outcomes. Our Services are performance-oriented but results-based guarantees are not offered unless explicitly stated in a separate written agreement.
B3. Client Responsibilities
To deliver Services effectively and on schedule, you agree to:
- Provide timely access to relevant platforms (e.g., website/CMS, Google Business Profile, Google Search Console, Google Analytics, ad accounts) as needed
- Provide accurate information about your business, goals, and any existing marketing activity
- Review and approve deliverables (content, strategy documents, audits) within a reasonable timeframe
- Implement agreed-upon recommendations, where implementation is not part of the contracted Service — delays in implementation may affect results and timelines
B4. Fees and Payment
- Fees for Services are set out in your proposal or invoice.
- Invoices are due within [Insert number, e.g., 7–14] days of the invoice date unless otherwise agreed in writing.
- Late payments may result in a pause of active work until payment is received.
- Founding/early-client pricing, where offered, reflects early-stage engagement rates and does not obligate SparkleScale to honor the same pricing for future scopes, renewals, or referrals beyond what’s explicitly agreed.
B5. Refunds
Fees for work already performed (research, audits, strategy, content, or implementation) are non-refundable once delivered. Any refund arrangement for undelivered work will be handled on a case-by-case basis and confirmed in writing.
B6. Intellectual Property
- Upon full payment, Client owns the final deliverables created specifically for Client (e.g., completed audits, keyword maps, content, strategy documents).
- SparkleScale retains ownership of its proprietary frameworks, templates, processes, and methodologies (e.g., internal audit frameworks, keyword mapping systems) used to produce deliverables, and may reuse these frameworks for other clients.
- Work-in-progress or draft materials not yet paid for remain the property of SparkleScale.
B7. Confidentiality
Both parties agree to keep confidential any non-public business information shared during the engagement (e.g., analytics data, business strategy, financials) and to use it only for the purposes of the engagement.
B8. Limitation of Liability
To the maximum extent permitted by law, SparkleScale’s total liability for any claim arising from the Services is limited to the amount paid by the Client for the specific Service giving rise to the claim. SparkleScale is not liable for indirect, incidental, or consequential damages (e.g., lost profits, lost rankings, third-party algorithm penalties) arising from the Services.
B9. Third-Party Platforms
Services may involve or rely on third-party platforms (e.g., Google, Meta, WordPress, Ahrefs). SparkleScale is not responsible for outages, policy changes, penalties, or account actions taken by these third parties.
B10. Termination
Either party may terminate an active engagement with [Insert notice period, e.g., 14 or 30] days’ written notice. Client remains responsible for payment of fees for work completed up to the termination date.
B11. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. For U.S.-based clients, both parties agree Ontario law governs the engagement unless otherwise stated in a signed agreement.
B12. Dispute Resolution
The parties agree to first attempt to resolve any dispute informally. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
PART C GENERAL
C1. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date reflects the most recent version. Continued use of the Site or Services after changes constitutes acceptance of the updated Terms.
C2. Entire Agreement
For active client engagements, these Terms, together with any signed proposal or statement of work, constitute the entire agreement between the parties regarding the Services, superseding prior discussions.
C3. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
C4. Contact Us
Questions about these Terms can be directed to:
SparkleScale Toronto, Ontario, Canada
Email: yana@sparklescale.com
Website: https://sparklescale.com/